Kew Palace opens its doors for a new season!

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Opening from 2 April 2015

Historic Royal Palaces is delighted to announce the partnership with Royal Botanic Gardens Kew is in place for another year offering members discounted entry to Kew Gardens.

As the pricing structure for Kew Gardens has changed for the coming year, Historic Royal Palaces’ members will now receive 10% off the entrance fee (in person only, the offer is not available for tickets bought online) which can be used as many times as you like, throughout the year. This covers all children in a family group whom are now subject to a charge at Kew Gardens. Instead of a voucher being sent out as in previous years, members should show their Historic Royal Palaces’ membership card at the ticket office to obtain their discount into Kew Gardens.

It is a pleasure to be able to offer members an exclusive discount into Kew Gardens. If you have any questions about the discount or the partnership please email the Membership office.

More Information on the partnership between Historic Royal Palaces’ and Royal Botanic Gardens Kew

Membership to Historic Royal Palaces entitles you to free entry to all six palaces within its care.

Despite Kew Palace being within the remit of Historic Royal Palaces, we only manage the building and its footprint. The gardens in the immediate environs of the palace and the surrounding Kew Gardens, continue to be managed by a separate organisation – the Royal Botanic Gardens, Kew. HRP would be very pleased to offer entry to just Kew Palace to its members, or free access to the Gardens, but as the land surrounding Kew Palace does not belong to HRP we are unable to make this decision and unfortunately cannot offer this to our members. In addition, due to the strict Gift Aid laws imposed by HMRC, we are restricted by the amount of benefits we are able to give to members and the monetary value thereof. Under these provisions we are unable to give Historic Royal Palaces’ members free entry to Kew Gardens as this would result in too many benefits in monetary value being given to our members under Gift Aid laws.

Tickets purchased at Kew Gardens gates have been reintroduced in the last year as a ‘joint’ ticket. Kew Gardens tickets do state that entry to the Palace is free, however a proportion of this income is allocated towards Kew Palace. The free entry for members statement on the ticket is referring to Kew Gardens membership, not Historic Royal Palaces.

We stipulate that there is an extra charge to enter Kew Gardens to reach Kew Palace, on all of our membership forms, collateral, website, and the welcome letter in your joining pack, and brief front of house staff selling membership to make sure that they tell prospective members of this before they are sold the membership.

We hope you enjoy visiting Kew Palace this summer and look out for our member tour dates in the future!

2 thoughts on “Kew Palace opens its doors for a new season!

  1. This is nonsense. Membership with free entry to Kew Palace but you have to pay a huge entry price to get to the building! Then to rub salt into the wound, People without a hrp membership get free entry to the palace. So what’s the point of a hrp membership? Oh….. Possibly the discount in the cafe, but no that’s not valid either.

    It would be more honest to remove Kew Palace from your list of Historic Palaces, as there is no benefit from membership at all!

  2. Dear Kim,

    Thank you for taking the time to get in touch with your feedback.

    I would be glad to answer any queries you have about Kew Palace, I can send you an email directly if you would like. Please can you confirm your email address so that I can contact you.

    Best wishes,

    Julia.

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